Privacy Policy
Our Privacy Policy
Date last reviewed: 30 April 2022
OT Rehab Potential understands the importance of privacy to our clients and users of our website. We are committed to protecting all personally identifiable information we hold, and fulfilling our obligations under the General Data Protection Regulation (GDPR) and other applicable data protection and privacy legislation. Anyone dealing with information protection or personal details has to be registered with the Information Commissioner’s Office (ICO) www.ico.org.uk.
This privacy policy sets out how OT Rehab Potential uses and protects any information that you give to us when you use this website. It describes what personal information we collect, how and why we use this information, and the safeguards we put in place to protect personal data. It also describes the options we provide for you to access, update or request erasure of the information we hold about you.
OT Rehab Potential reserves the right, at its discretion, to make changes to any part of the Website, the Information or these Terms. OT Rehab Potential may change this policy from time to time by updating this page.
This policy is effective from 30 April 2022. By continuing to use the Website you agree to be bound by these Terms as amended.
What We Collect
We may require basic information which identifies you as an individual (“Personal Information”), such as your name, email address and phone number, in order to enable you to take advantage of the particular services that we offer, for example when you send us a question / request from our “Contact Us” page, request one of our newsletters or further information on a specific department. We will only use such Personal Information for the purposes of providing information which you have requested, or for other purposes set out in these Terms.
We may collect the following information:
- Name;
- Telephone / mobile number;
- Email address;
- Information pertinent to fulfilling our services on an individual’s or organisation’s behalf.
What We Do with the Information We Gather
We require this information for the purpose of:
- Internal record keeping
- Processing your request to institute a service if needed
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place highly secure electronic systems and managerial procedures to safeguard and secure the information we collect online. Employees, associates and agents of OT Rehab Potential may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, associates and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the Website or to deal with requests which you submit to us.
Cookies
A cookie is a piece of information that is stored on your computer’s hard drive which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit.
Our website uses cookies purely to enhance your experience. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You may also wish to refer to the ICO website for further details about cookies. Here is a brief summary of cookies.
Types of Cookies
Vital cookies Ones that are essential to the operation of the website. These cookies enable a site to remember text entered in a page within the same session or to remember whether a user is logged in or not, the site cannot function without them. |
Performance cookies Performance cookies, which collect information about website usage to enhance the web experience. Examples of these include website analytics (i.e. Google Analytics) and ad-response rates (where data is collected exclusively for calculating click-through rates). They don’t collect information that can identify a particular visitor. |
Functionality cookies These remember the choices that users make within a web page, such as usernames, language or region to provide an enhanced, more personalised web experience. They cannot track your activity on other websites and are anonymous. |
Advertising cookies Targeting or advertising cookies collect information about your browsing habits to tailor third-party advertising to meet your interests. They are usually placed by advertisers with website operators’ permission. We do not use this type of cookie. |
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but should you not wish to have cookies placed on your browser, or wish to delete your existing cookies, you can do this from your browser preferences.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
We may use your personal information to send you occasional promotional information about OT Rehab Potential and other information related to our industry.
If you believe that any information we are holding on you is incorrect or incomplete, or have any other data protection related issues or queries, please contact Rikha Wilmot (Data Controller) at rwilmot@otrehabpotential.co.uk, as soon as possible.
How Long We Keep Your Information For
The Regulation does not set out any specific minimum or maximum periods for retaining personal data. Instead, it says that: Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Please go to the Information Commissioner’s Office (ICO) www.ico.org.uk for further details.
- Data collected in relation to new enquiries is kept for a period of 6 months and then deleted
- However if you take up one of our services, we will retain personal data for 7 years for adults and 7 years following their 18th birthday for children, unless upon review it is deemed necessary to retain it for a longer period.
Data Protection
If you have any questions, with regards to our Terms and Conditions and/or Privacy Policy, please do not hesitate to contact us.
The General Data Protection Regulation (GDPR) Compliancy
OT Rehab Potential is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when working with OT Rehab Potential, you can be assured that it will only be used in accordance with this privacy statement.
How You Can Access Your Information
You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please write to Rikha Wilmot, Owner at rwilmot@otrehabpotential.co.uk.
Audits and Inspections
OT Rehab Potential will submit to audits and inspections, providing all necessary information to ensure it meets the Article 28 obligations, always cooperating with supervisory authorities (such as the ICO, HCPC).
Right to Complain
If you are concerned that we have breached a privacy law or code binding on us, please send an email marked “Urgent” to Rikha Wilmot, Owner at rwilmot@otrehabpotential.co.uk. We aim to respond in a reasonable time (normally 24 hours). We will manage your complaint and will give you additional information about how it will be handled.
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your request in an appropriate manner. For information on contacting the ICO please see their website www.ico.org.uk or call their Office on 0303 123 1113.